Careers

If you are passionate about technology and want to take your career to a whole new level, we want to hear from you. Accellis Technology Group, a Weatherhead 100 Upstart winner providing IT consulting services to law firms throughout the nation, is looking add a high-quality talent to our consulting team.

Our mission is to be the region’s leading provider of comprehensive, top-quality, cost-effective and legal technology services & solutions throughout the Midwest.  We deliver our solutions with a service-centric focus that places the highest value on professionalism, trust, reliability and team work.  Most importantly, all of these goals will culminate in the creation a work environment where each individual team member can share in the personal, financial and professional growth that comes from a fun, loyal and successful business.

Network Technician

Duties & Responsibilities:

• Field incoming customer calls and maintain trouble ticketing system
• Troubleshoot basic problems via telephone (Level 1 Support)
• Identify, research, and resolve technical problems through discussion with users
• Assist in management services for our clients including, but not limited to, server environments, client desktop environments and network infrastructure
• Act as a support contact for specific applications / business solutions and emergency support
• Work closely with other members of the team to ensure a well-coordinated implementation effort for other Accellis products and services
• Monitor and document the progress of tickets within ConnectWise management system
• Provide verbal and written communication with the highest level of professionalism

Systems Analyst / Consultant

Duties & Responsibilities:

• Provide implementation, configuration, testing, troubleshooting and training for one or more of the following management system categories (consultants are provided with necessary advanced training for each application):
  • Document Management including Worldox and NetDocuments
  • Practice Management including Amicus Attorney, Time Matters or Practice Master
  • Other various applications
    
• Provide implementation, configuration, testing, troubleshooting and training for one or more of the following management system categories (consultants are provided with necessary advanced training for each application):
• Advise clients on best practices and procedures within their business operations
• Provide in help desk support and end-user training on the above applications
• Effectively estimate and manage project work to ensure completion in a timely manner
• Communicate (written and verbal) with all levels of client resources in an effective and professional manner
• Effectively self-manage your time, priorities and resources to deliver the highest standard of consulting services.

• Computer Science degree and/or related work experience
• Solid understanding of Windows operating system, networking terminology and database structures / functionality 
• Understanding of business operations and desire to learn new technologies
• Excellent written, verbal and technical skills
• Comfortable interacting with management-level executives and attorneys
• Self-starter who is able to work with minimal day-to-day supervision
• Normal 0 false false false EN-US X-NONE X-NONE

  This position is currently not open to remote candidates. Applicants must be able to work onsite at our Cleveland office to be considered.  

Software Application Developer (Part-Time)

• Design and develop custom database / web applications for new and existing clients
  
• Create integration tools to publish enterprise system data to private client portals
  
• Provide modifications, updates and corrections to newly created software applications
  
• Effectively communicate with other developers, technical support staff, and business owners
  
• Troubleshoot as needed

• .NET/C#
  
• Microsoft SQL
  
• HTML, CS
  
• Javascript
  
• JQuery, IIS
  
• Excellent written, verbal and technical skills

If you are a results-oriented professional looking for a rewarding career in a high-growth industry, send your cover letter, resume and salary requirements to hr@accellis.com.