Managed Network Services

     

Small and medium sized businesses are highly vulnerable to security threats, computer failure, and network downtime. Security threats are more sophisticated and damaging than ever.  Minor disruptions such as email inactivity, security threats, low memory, failed backups, and slow performance and can easily cost thousands in terms of loss productivity, revenue, or reputation.

Now there is an affordable way to keep your business up and running.  Accellis Managed Services transforms your current IT infrastructure into a reliable and efficient network that allows you to focus on your most important business functions.  It's the sensible and all encompassing solution to dealing with the day-to-day activities of managing your IT environment.

As a Managed Services client, you receive all the benefits of an in house technical team without the cost.  Accellis experts monitor your servers and desktop 24 hours a day, seven days a week.  We work around the clock to prevent and resolve network disruptions before you know about them through 24 hour network performance and predictive failure monitoring.  Whether your internet connection is down or your memory is low, we immediately identify and repair the issue before it affects productivity.  Protect your business by relying on our technical knowledge and expertise. 

 

Key Components of the Accellis                                                                   Essential Managed Network Services Program

Server & Network Monitoring & Preventative Maintenance

  • CPU, Disk, Memory
  • Firewalls, Routers and Switches 
  • Services (Processes) 
  • Remote Access
  • Verification of Backup
  • Email Performance / Exchange Monitoring
  • Microsoft Windows Event log Monitoring
  • SQL maintenance plans including re-index, database integrity checks, shrinking, logs and backups

Preventative Maintenance

  • Tape Cleaning 
  • Anti-virus Activity and Definition File Updates 
  • Spyware Management
  • Patch Level Management 

Network Support

  • Reactive Support 
  • Proactive Preventative Maintenance

Desktop Monitoring

  • Windows Patches and Updates 
  • Application Patches and Updates
  • Virus Definitions
  • Email Availability
  • Management Software
  • Customized Startup Items
  • Disk Drive Optimizations

Additional Services

  • End-user Remote Help Desk Support 
  • Network Health Assessment
  • IT Consulting
  • IT Budgeting and Planning Meetings
  • Monthly Reporting
  • Remote Response
  • Onsite Response

Remote / Web Backup Solutions

  •  VerData - Accellis' online backup and recovery service

To learn more about the Essential Management Program contact Joe Marquette at (216) 662-3200 or email him here.

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