Key Features of Managed Network Services 

Accellis’ monitoring system collects statistics from your computers, servers and printers to ensure critical components are healthy and functioning properly.  If applications such as email, data backup, hard drive space, or web services are compromised, we are immediately notified.

Accellis ensures your computers are updated with the latest patches, antivirus and ensure your backups run successfully. While many of the maintenance tasks are performed remotely and after-hours to minimize interruptions, you’ll also receive scheduled visits from our technicians to perform inspections of your IT systems.

When you need new software or hardware, we can help you find exactly what you need within your budget.  We work with many vendors, not just one, to get you high quality equipment at an affordable price. You’ll also receive regular IT strategy meetings and procurement assistance.

Upon installation of the Managed Services program, we prepare a network audit of all computers, laptops, printers, and servers in your environment. This allows us to determine replacement dates, contact manufacturer support, and confirm if various applications will be compatible with your environment. This report is updated and delivered quarterly.

When necessary, technicians will be dispatched to resolve issues, set up new systems, and provide training or provide monthly inspections. Our technicians are knowledgeable, courteous  and always professional. We want your firm to operate with little to no interruption. 

Your employees have immediate access to experts that can help them remotely remedy any performance issue that may arise. You get the advantage of having experts constantly available without the travel costs.

For large scale rollouts, Accellis ensures every piece of hardware and software works together. New rollouts, VoIP, integration, software upgrades, hardware installs – we do it all. We work around your schedule to deliver projects on time and on budget.

Each month, you receive a series of reports regarding the performance and availability of all monitored systems, as well as all work performed over the course of the month. These reports are tailored to your organization’s specific needs and are prepared for a non-technical audience in a brief, easy-to-read format.

Accellis’ Security Services suite is designed to minimize your risks to the ever changing and emerging threats that bring serious harm to applications, and expose or corrupt vital data. Some of the essential services include firewall, antivirus, spyware, and remote-user security management. Vulnerability testing and perimeter management are also available.