Fully outsourced, elite Managed IT for those that require elite IT.
Powering your business IT so it can readily grow and react to shifting needs thanks to scalable and secure IT infrastructure and support. Transforming your capabilities through digital strategy; this is your competitive edge.
The business of the future
World-class IT, anywhere in the world, 24×7
Work isn’t a place you go, it’s something you do. Today’s end-user works in and out of the office at all hours of the day, on multiple devices and operating systems, on a mix of enterprise-issued and personal devices. Get IT strategy and support that keeps up so your best people can be their best.
Reclaiming peace of mind
The world changed and you changed with it, but did your IT management practices? Modern workplaces provide new ways for your company to succeed and compete, but they also bring with them new security, mobility, and management issues.
Our program delivers freedom from the fear that you are falling behind. Know with confidence that your business is employing an elite cloud and zero-trust security strategy to drive measurable results.
Digitally transform
Most midsized MSPs are capable of doing the routine tasks associated with IT administration. That’s easy now. What’s hard is delivering IT strategy and enabling digital transformation. It requires insight, skill, operational maturity, and complete alignment between the MSP and its clients.
Put simply, our IT management program is built to help your business finally resolve classic IT problems, identify & solve modern IT problems, and unleash the productivity and IT investment required for reimagining your products, workplace culture, and customer experiences.
The recipe for elite IT management includes
01
Unlimited Support
Chat, email, and phone support by MSP veterans. You deserve to work with someone as good at their job as you are at yours.
02
Hardware Support
Support on all your PCs, laptops, mobile phones, servers, printers, phones, and more. If it has an IP address, we’re on it.
03
Application Support
Support on productivity applications like Office & Adobe as well as your industry-specific line-of-business applications.
04
Continuous Assessment
Daily monitoring and reporting on security, vulnerabilities, and configurations delivered with a point-based scoring system.
05
Security Management
Dark Web Scanning, A/V, MFA, Endpoint Detection & Response (EDR), Firewall Management, Backup & DR, and more.
06
Microsoft 365 Training
Pre-recorded, bite-size training on the entire 365 stack, including Outlook, Word, and Excel, which you can assign & monitor.
07
Central Services
24×7 monitoring, alerting, Updates, and third-party patching with scripting, self-healing, and automation.
08
Remote Access
Secure remote access for all end-users and access to all machines for internal IT including follow-on-reboot capabilities.
09
Identity & Device Mgt
Management of Active Directory, Azure AD, Group Policy, and Intune (including Mobile Device Mgt & Mobile Application Mgt).
10
Analytics Dashboard
Real-time dashboards with deep drilldown data providing 100% visibility. Using data science, we fix IT before it breaks.
11
Vendor Mgt & Purchasing
Managing your vendor relationships, sourcing hardware, facilitating warranty claims, and all the rest.
12
Strategic Planning
Dedicated Account Manager, vCIO, and vCISO providing a deliverable IT Roadmap, IT Budget, and Technology Business Reviews.
We’re in this with you
as a true partner, dedicated to building a better IT environment by aligning our people, partners, technology, and clients.
IT made for the digital age
We built an IT management platform that enables you to work where, when, and how you want, with security backed by machine learning that processes trillions of threat signals across Microsoft services and systems, allowing us deliver impressive results that transform your IT maturity and EBITDA:
- 66% fewer IT issues
- 80% one-touch close on IT incidents
- 85% reduction in new user and device setup costs
- 99.99% reduced chance of successful account takeover
Veterans with leading credentials
We invested into Microsoft and cybersecurity far earlier than every one of our rivals: Microsoft Gold in Cloud Platform + Cloud Productivity + Small and Midmarket Cloud, Microsoft Silver in App Dev + Security + Datacenter with every major leading certification, including MCP, MCSA, MCSE, MCSD, MS-100, MS-301, MS-500, VCP, CCNA, OSCP, CEH, CISSP, and many more.
Why? Because we know that you deserve to work with people as good at their job as you are at your job.
Are you ready?
Consider Accellis as a partner. We can customize a solution for your company.