Free Guide: 15 Critical Questions to Ask a Managed Services ProviderChoosing a Managed Service Provider (MSP) is one of the most important business decisions you will make. The right partner can make a tremendous difference on your efficiency and bottom line. The wrong partner, however, can quickly become a money pit, draining your budget and the time of your staff. Download this free guide to avoid the costly mistake of hiring the wrong MSP. These insights come from our 15+ years of providing IT support for hundreds of small to mid-sized businesses.
Inside, you will find questions like:
- Do their calls get answered by a live person?
- Do they offer onsite or after-hours support in the event of an emergency?
- Do they have written guidelines for response times?
- Do they have Errors and Omissions (E&O) insurance?